Tech Support
Need help with your dash cam?
We're here to help. Whether you need help with installation, connecting your camera to your phone, updating firmware, formatting your memory card, or troubleshooting an issue, we've gathered the official manufacturer resources in one convenient place.
Select your dash cam brand below to get started.
🔴 THINKWARE
Thinkware Support
Get help with Thinkware dash cams, including:
- Installation & setup
- Dashcam Link app
- Wi-Fi & Bluetooth connection
- Parking mode
- Memory card issues
- Firmware updates
- Troubleshooting
- Warranty support
[VISIT THINKWARE SUPPORT →]
Thinkware's Canadian support information currently lists support at 1-844-865-9273 and support@thinkware.com.
⚫ BLACKVUE
BlackVue Support
Get help with your BlackVue dash cam, including:
- Installation & setup
- BlackVue App
- Wi-Fi & LTE
- BlackVue Cloud
- Firmware & software
- SD card troubleshooting
- Repairs & RMA
[VISIT BLACKVUE SUPPORT →]
BlackVue's support centre lists a USA/Canada toll-free number: 1-844-694-4469 and provides support for setup, app/account issues, firmware, SD cards and repairs.
🔵 GARMIN
Garmin Dash Cam Support
Get help with Garmin dash cams, including:
- Garmin Drive App
- Camera setup
- Pairing your smartphone
- Wi-Fi
- Memory cards
- Parking Guard
- Firmware/software
- Troubleshooting
[VISIT GARMIN SUPPORT →]
Garmin's Canadian support centre provides product-specific help, manuals, software, videos and troubleshooting. Garmin Canada also lists 1-866-429-9296 for support.
🟠 GNET
GNET Support
Get help with GNET dash cams, including:
- GNET App
- Wi-Fi connection
- Firmware updates
- PC Viewer
- Video playback
- Camera settings
- Manuals
- Troubleshooting
The GNET App supports device registration, live video settings, recorded-video access, customer support and firmware upgrades.
[VISIT GNET SUPPORT →]
GNET Official Support & Downloads
Please note: GNET's official support contact is based with GNET System; if you purchased your GNET camera from us in Canada, we recommend contacting us first so we can help determine the appropriate support route.
🟣 VUEROID
VUEROID Support
Get help with VUEROID dash cams, including:
- Installation
- VUEROID app
- Wi-Fi connection
- LTE/cloud features
- Firmware updates
- Memory cards
- Troubleshooting
- Manuals & downloads
- Warranty information
VUEROID provides manufacturer manuals, firmware/download resources and customer support for product issues.
[VISIT VUEROID SUPPORT →]
BEFORE CONTACTING TECH SUPPORT
To help us resolve your issue as quickly as possible, please have the following information available:
1. Dash Cam Brand & Model
Example: Thinkware U3000, BlackVue DR970X, Garmin 67W, etc.
2. Order Number
If you purchased your camera from Dashcam Source.
3. Description of the Problem
Tell us what the camera is doing, including any error messages or warning lights.
4. Memory Card Information
Include the card capacity and brand if you are experiencing recording or playback issues.
5. Photos or Video
When possible, provide photos or a short video showing the problem.
Need Help Choosing the Right Solution?
If you're not sure what the problem is, contact Dashcam Source first. Our team can help troubleshoot your camera and determine whether the issue requires manufacturer support, a firmware update, memory-card replacement, or warranty service.
[CONTACT DASHCAM SOURCE →]
(519) 954-1511
support@dashcamsource.ca